Privacy policy

Privacy Policy for Raowd Al-Aseel App

 

Effective Date: 2023-11-23

 

Thank you for using our Raowd Al-Aseel App (referred to as "the App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this Privacy Policy carefully. By using the App, you consent to the practices described in this Privacy Policy.

 

1. Information We Collect

 

1.1 Personal Information: We may collect personal information that can be used to identify you, including but not limited to your name, email address, phone number, and delivery address. We collect this information when you create an account, place an order, or communicate with us.

 

2. How We Use Your Information

 

2.1 Provide and Improve the App: We use the information we collect to operate, maintain, and improve the App's functionality, features, and user experience. This includes processing orders, personalizing your experience, and addressing customer support requests.

 

2.2 Communication: We may use your contact information to send you transactional and promotional communications related to the App. You can opt-out of promotional emails by following the unsubscribe instructions included in the emails.

 

2.3 Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, such as tax obligations and fraud prevention.

 

3. Information Sharing

 

3.1 Service Providers: We may share your information with third-party service providers who assist us in operating the App, such as delivery partners and customer support providers. These service providers have access to your information only to perform their functions on our behalf and are obligated not to disclose or use it for any other purpose.

 

3.2 Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the App of any change in ownership or uses of your personal information.

 

3.3 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

 

4. Data Security

 

We prioritize the security of your information and have implemented appropriate physical, technical, and administrative safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

 

5. Children's Privacy

 

The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove the information and terminate the child's account.

 

6. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on the App. Your continued use of the App after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

 

7. Data Deletion


 you can delete your account  by Request that throw the user application .

 

8. Contact Us

 

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at info@raowdalaseel.com or 0555053852.

 

Please note that this Privacy Policy only applies to the Spices Delivery App and not to any third-party websites, services, or applications that may be linked to or integrated with the App. We encourage you to review the privacy policies of those third parties before providing any personal information.